Showing posts with label tech writing. Show all posts
Showing posts with label tech writing. Show all posts

Thursday, August 18, 2011

Premier Software Company Chooses aMarketForce for Technical Writing Services

News: Premier Software Company Chooses aMarketForce for Technical Writing Services

San Jose, CA, Aug 18, 2011
aMarketForce, a leading provider of B2B marketing and technical writing services announced today that it has been selected by a premier software company based in North America for an ongoing technical writing and documentation project. The client offers custom IT development and consulting services to software development houses.

The Client had designed a custom software solution whose support and training documentation was not thoroughly developed. The situation became more critical when they re-organized their services division and lost many key technical resources. Their solution, which was installed at 34 key accounts, was abruptly orphaned. They selected aMarketForce to provide technical writing services because the company offered something other documentation vendors did not – a content repurposing / multi-purposing technology that could develop and parse core product content intelligently and deliver documentation for different audiences in a variety of formats at various levels of technical detail automatically and quickly.
“The client has already saved about 70% of the cost that they would have incurred if they had elected to create all of the documentation in the traditional way” said Reshma Nigam, CEO, aMarketForce. “We are providing them with end-to-end product documentation services including the core product document, installation guide, support materials, web content, online help as well as materials for a training course” added Ms. Nigam.
For more information about technical writing and technical documentation services, please visit http://www.amarketforce.com/technical-writing-documentation-services.php

About aMarketForce

aMarketForce is a Silicon Valley based company that provides sales, marketing, customer support and technical writing & documentation services to growth companies. aMarketForce’s technical writing and documentation services includes product documentation, user manual, installation manual, training manuals, configuration and administration manuals and online help documentation. Sales support and B2B marketing services span all aspects of lead development including database validation, scrubbing and cleansing, prospect database development and pre-qualification, as well as lead generation. Marketing services include email campaign management, market research, SEO services, PPC campaign management, and website maintenance. 

Additional information about aMarketForce can be found at www.amarketforce.com. For further inquiries call Durga Sharma, Marketing Communications Manager at 408-342-1700 or email at dsharma@amarketforce.com.

Thursday, July 21, 2011

Introduction to Technical Writing


  Introduction to Technical Writing 
aMarketForce has recently introduced Technical writing and Documentation Services to its suite of offerings. In this and two successive blogs we will give you a brief overview of our technical writing and documentation services.
  1. What is technical writing?
  2. What is the purpose of technical writing?
  3. What is good technical writing?
  4. What is the difference between technical writing and technical documentation?
  5. What sets aMar ketForce apart as a provider of technical writing and documentation services.
What is technical writing?
Technical writing is used to communicate the technical aspects of a product or service to technical and non-technical audiences. Examples are the user manual of a consumer-oriented digital camera, the technical service manual for a car or instructions on how to operate a machine that makes parts for a TV. Fields as varied as engineering, chemistry, aerospace, computer hardware and software, robotics, finance, consumer electronics, and biotechnology all needtechnical documentation.
Technical writing teams are often referred to as Technical Documentation Groups, Information Development, User Assistance Teams, or Technical Publications Departments.
What is the purpose of technical writing?
The purpose of technical writing is to let readers understand technical materials and use them as needed without having to decode wordy and ambiguous writing. Technical writers put complex technical ideas into understandable words, for technical as well as non technical audiences.
What is good technical writing?
The three C’s of good technical writing are:
  • Clear
  • Concise
  • Complete
Good technical writing clarifies technical jargon; that is, it presents useful information that is clear and easy to understand for the intended audience.
Poor technical writing may increase confusion by creating unnecessary technical jargon, or failing to explain unavoidable technical terms that readers would not be familiar with.

Need Help for Tech writing?..
What makes aMarketForce different?
Differentiator # 1: aMarketForce has skilled technical writers who have written at length in several technical domains, so that we can go in and create documentation with little ramp-up time. While this may be a claim that is made universally, the one thing we DO NOT do is claim expertise in all areas. aMarketforce writers focus on software technology, Finance and banking, and marketing communications.
Differentiator # 2: Our capability to take in a diverse range of technical content in many different pre-existing formats, store it all in a manner where the ‘content’ is separated from the ‘format’, and the ability to take this ‘content’ and deliver it in a variety of formats, with the depth and complexity of the subject matter determined by the ultimate use as well as the output format. We call this content multi-purposing, or ‘Documentation Services’, and it will be the focus of the next blog.
To know more about our technical writing services, email us at  info@amarketforce.com
aMarketForce 
888 Saratoga Avenue, Suite 203 
San Jose, CA 95129 
USA 
Email: info@amarketforce.com

Technical Writing Services - aMarketForce Introduces Technical Writing and Documentation Services

aMarketForce Introduces Technical Writing and Documentation Services
San Jose, CA, March 30, 2011
aMarketForce, a leading provider of B2B marketing services and business email lists services announced technical writing and documentation services for high-tech and manufacturing companies. Technical Documentation Services include development of user guides, installation manuals, training manuals and configuration & administration manuals.
"Creating high quality documentation requires specific documentation tools, and writers who are capable of understanding the technical materials created by engineers, and convert those into customer-facing documentation. Our customers benefit from the expertise of our entire technical documentation group. Currently we are working on a very interesting documentation project with a global security software solutions provider” said Reshma Nigam, CEO of aMarketForce. “Technical documentation services introduction has been on perfect timing with re-launch of our revamped website."
The writers at aMarketForce are well versed in technical writing who work closely with engineering teams to ensure that products are fully supported by market-ready documentation
For more information about technical writing and technical documentation services, please visit http://www.amarketforce.com/technical-writing-documentation-services.php
About aMarketForce
aMarketForce is a Silicon Valley based company that provides sales, marketing, customer support and technical writing & documentation services to growth companies. aMarketForce’s technical writing and technical documentation services includes user documentation, installation manual, training manuals, configuration and administration manuals. Sales support and B2B marketing services span all aspects of lead development including database validation, scrubbing and cleansing, prospect database development and pre-qualification, as well as lead generation. Marketing services include email campaign management, market research, SEO services, PPC campaign management, and website maintenance. Customer Support services include inbound technical support as well as pre-sales/post-sales customer support. aMarketForce is a reliable business partner that provides competent, trustworthy services for your inside sales and marketing teams.
Additional information about aMarketForce can be found at www.amarketforce.com. For further inquiries call Durga Sharma, Marketing Communications Manager at 408-342-1700 or email at dsharma@amarketforce.com.
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aMarketForce
888 Saratoga Avenue, Suite 203
San Jose, CA 95129
USA
Email: info@amarketforce.com